How to Repair a Damaged Social Reputation?
No matter what you sell or how well have positioned your brand, the danger of an online reputation crisis skulks around the corner. The open nature of modern-day online platforms like social media platforms, blogs, and review sites give all customers the right to share their experiences online which means that even one bad review or unsatisfied customer review or a small lapse in the customer service of the brand can damage their entire reputation. The best ORM company in Delhi discloses that it is no big deal that negative experiences are shared more often. Research discloses that consumers with negative experiences are more likely to share their experiences over online public platforms. It can have severe impacts on the brand. It has been proved that a damaged reputation online can highly affect a brand's values and performance and ultimately its revenue. So, how can we restore a damaged reputation of a brand? Recovering from an online reputation crisis requires effort and ti